Overview

If your subscription plan supports multiple restaurants, you can add additional branches to the same Estackly account. Each branch is a fully independent restaurant with its own menu, staff, tables, orders, settings, and subscription β€” but all managed from a single login. Switch between branches instantly from the admin panel header.

Plan feature: Multiple restaurants requires the Multiple Restaurants permission on your plan. The Max Restaurants limit on your plan caps the total number of branches you can add.

Adding a New Branch

  1. In the admin panel, click your restaurant name in the top navigation bar. A dropdown shows your current branches and an Add New Restaurant option.
  2. Click Add New Restaurant. You are taken to the restaurant registration form.
  3. Fill in the branch details:
    • Name (required) — the branch name as it will appear publicly (e.g. "Spice Garden — Bandra").
    • State (required) — used for GST intra/inter-state tax calculation.
    • Description, Address, City (optional) — shown on the public storefront.
    • Restaurant Type & Category — e.g. Fine Dining, Quick Service.
    • Opening Hours — displayed on the public listing.
    • Logo & Gallery Images — branch-specific images.
    • SEO Title & Description — for the branch storefront page.
  4. Click Register. The branch is created and you are switched to it automatically.

Each branch gets its own unique URL slug derived from its name (e.g. /restaurant/spice-garden-bandra). If the slug is already taken, a number is appended automatically.


Switching Between Branches

Click your restaurant name in the admin panel header at any time. The dropdown lists all your branches. Click any branch name to switch β€” the entire admin panel reloads for that branch. All pages (POS, Orders, Menu, Settings, Reports) now show data for the selected branch only.

Your active branch is stored in your session. If you open the admin panel in a new tab it defaults to the last branch you selected.


What Is Shared vs Independent Per Branch

Independent per branchShared across the account
Menu, categories, and items
Staff and roles
Tables and areas
Orders and customers
Settings (payments, WhatsApp, receipt, etc.)
Subscription / plan
Loyalty programme
Inventory and expenses
Reservations
Owner login account
Super admin visibility
Consolidated report access

A menu item, staff member, or table on Branch A cannot be seen or used on Branch B. Each branch is fully siloed.


Each Branch Needs Its Own Subscription

Subscriptions are per branch, not per account. When you add a new branch, it starts with no active subscription (unrestricted access). You must purchase a plan for the new branch under Settings → Subscription while that branch is selected. See the Subscription & Plan Management article for steps.


Consolidated Report

To see all branches side-by-side in one view, go to Restaurant → Reports → Consolidated Report. It shows revenue, orders, average order value, and top item per branch, plus totals across all branches. See the Analytics & Reports article for full details.


Frequently Asked Questions

Can staff from one branch log in to another branch?

No. Staff accounts are tied to one branch. Only the owner (admin role) can switch between branches from the header dropdown.

Can I copy the menu from one branch to another?

Use the Menu → Sync feature to copy menu structure between branches. Go to Restaurant → Menu → Sync while on the destination branch, select the source branch, and choose which categories and items to import.

How do I delete a branch?

Branch deletion is handled by the super admin. Contact your platform administrator to remove a branch. This permanently deletes all its data including orders, customers, and menu.

Does each branch have a separate public storefront URL?

Yes. Each branch has its own slug-based URL (e.g. /restaurant/branch-name) and appears as a separate listing in the platform restaurant directory.