Overview

Split Payment lets you divide one order bill into multiple parts so a group of guests can each pay their own share. You can split equally (same amount per person) or manually assign specific items to each split. Each split is then paid separately with any supported payment method.

Split Payment is available on the Order detail page for any open (unpaid) order.

How to Start a Split

  1. Open any active order from Restaurant → Orders or from the POS order list.
  2. Click the Split Bill button on the order detail page.
  3. A modal appears asking you to choose a split mode: Auto Split or Manual Split.

Auto Split — Equal Amount

Use this when the group wants to share the bill equally, regardless of who ordered what.

  1. Choose Auto Split.
  2. Enter the number of splits (2–20). A live preview shows the amount per split.
  3. Click Continue.

The system divides all items proportionally across the splits. Tax and service charge are also distributed proportionally. The last split absorbs any rounding difference so the total always equals the original bill. The order is immediately locked — no further item changes are possible.

Manual Split — Assign Items Per Person

Use this when each guest wants to pay only for what they ordered.

  1. Choose Manual Split.
  2. Enter the number of splits (2–20).
  3. Click Continue. A split panel appears below the order with:
    • An Unassigned Items pool at the top showing every item with remaining unassigned quantity.
    • Empty split cards (Split 1, Split 2, …) each with a drop zone.
  4. Drag an item from the pool and drop it onto a split card. A prompt asks how many units to assign (you can assign a partial quantity, e.g. 1 of 2 portions to Split 1 and 1 to Split 2).
  5. Repeat until all items show Assigned in the pool.
  6. Once every unit of every item is assigned, the order locks automatically and the Pay button activates on each split card.

To remove an item from a split before paying, click the icon on that item row inside the split card. The item returns to the pool with its quantity restored.

Paying Each Split

Once splits are configured (and locked), pay them one at a time in any order:

  1. On a split card, click Pay.
  2. A checkout modal shows the split amount and payment method options (Cash, Card, UPI, QR/Manual — whichever are enabled for your restaurant).
  3. Select the payment method the guest is using and click Confirm Payment.
  4. The split card turns green and shows a Paid badge with the payment method and timestamp.
  5. Repeat for each remaining split.

When the last split is paid, the parent order is automatically marked as paid, the table is freed, and the page refreshes to the closed order view.

Split KOT

Each split card has a KOT button that opens a printer-friendly KOT for just that split's items. Use this if individual guests need their own itemised receipt to verify before paying.

Rules and Constraints

  • An order can only be split once. Once splits are created and locked, you cannot re-split or undo the split.
  • You can split with 2 to 20 splits.
  • A paid split cannot be modified. Remove items only from unpaid splits.
  • In manual mode, the Pay button is disabled until all items are fully assigned. Partially assigned orders cannot be checked out.
  • Each split can use a different payment method — e.g. Split 1 pays cash, Split 2 pays UPI.
  • Tax and service charge are distributed proportionally across splits in auto mode. In manual mode, split totals are based on item prices only (tax is applied at the parent order level).

Frequently Asked Questions

Can I split an order that already has a discount or coupon applied?

Yes. The coupon discount is factored into the parent order total before splitting. In auto mode, each split gets an equal share of the discounted total. In manual mode, each split reflects item prices; the overall discount is visible on the parent order.

What if one person in the group wants to pay for two others?

In manual mode, assign those three people's items to a single split. That split total covers all their items and can be paid in one transaction by the person covering the group.

The Pay button is greyed out in manual mode — why?

The Pay button activates only when every item in the order has been fully assigned to a split. Check the item pool for any items still showing a remaining quantity and drag them to a split card.

Can I use Razorpay for a split?

Currently each split accepts the same payment methods available at your restaurant (Cash, Card, UPI, QR/Manual) except the online Razorpay popup. For card and UPI payments in split mode, staff record these as "Card" or "UPI" after the guest completes payment on the terminal.

Does split payment work with the Cash Register?

Yes. Any split paid as Cash is automatically recorded in the open cash register session as a sale transaction for that split's amount.

Is there a printed receipt per split?

Use the KOT button on each split card to print or view an itemised list for that split. Full receipt printing per split depends on your printer configuration.